Join Our Team as a Full-Time Receptionist!
Location: Mascot, NSW
About Us: Value Dental Centres is expanding, and we’re looking for an enthusiastic, patient-focused Front Office expert to join our friendly team. If you’re eager to grow within the dental field, this role offers exciting opportunities for team lead and mentoring responsibilities as our organisation continues to expand.
What We Offer:
Excellent remuneration packages tailored to different experience levels.
Full-time hours with flexibility, including options for a 9-day fortnight.
Monday to Friday work—no evenings or weekends, ensuring work-life balance.
Professional development opportunities (internal and external), including paid training courses.
Employee Assistance Program (EAP) for staff support.
Convenient Location: Free street parking and public transport options.
Team Culture: Online communication groups, quarterly team catch-ups, and end-of-year celebrations.
Key Responsibilities:
General reception duties, including answering phone inquiries, scheduling, and payment processing.
Knowledge of core treatments (crowns, implants, cosmetic work).
Treatment and payment plan discussions with patients.
Maintain calm under pressure, demonstrating excellent time management.
Adaptable to changes, working well as part of a cohesive team.
We’re Looking For Candidates With:
Experience in dental reception (minimum 12 months preferred), but we also welcome candidates from similar service industries.
Customer service and call center background.
Strong communication skills with a caring, patient-focused approach.
Ability to prioritise, multitask, and maintain professional presentation.
Experience with Dental for Windows software (preferred).
Self-motivated, reliable, and a team player.
A passion for continuous learning, with opportunities for further training funded by the company.
Ready to Apply? If this sounds like your dream job and you're passionate about making a difference in patients' lives, we would love to hear from you. Interviews will be conducted as suitable applications are received.
Apply now by clicking the 'Apply for this job' button, or send your CV with the reference "Mascot Reception Position" to applications@valuedentalcentres.com.au.
Check out the video below to see what it's like to work at Value Dental Centres!