Join our dedicated team at Halls Head Dental Centre as a Casual Front Office Coordinator!
At our practice, we provide a full spectrum of dental services, including routine check-ups, cleanings, and advanced treatments such as veneers, teeth whitening, and implants. Our focus is on delivering exceptional, patient-centered care to ensure a positive experience with each visit.
We are currently looking for a dynamic, dependable, and enthusiastic Front Office Coordinator who is dedicated to helping create beautiful smiles.
Casual role: Days required - Mondays and Wednesdays and occasional Fridays
Job Description
Greet patients with a warm and welcoming demeanor, making them feel comfortable and at ease.
Coordinate appointment scheduling and manage the dental practice calendar, ensuring optimal efficiency.
Maintain accurate patient records, including updating personal information and treatment details.
Handle patient inquiries, in person, online, and over the phone, providing exceptional customer service.
Assist with financial processes, such as processing payments, managing insurance claims, and discussing treatment costs with patients.
Collaborate with the dental team to ensure seamless communication and workflow between the front office and clinical areas.
Contribute to the overall cleanliness and organisation of the reception area and front office.
Qualifications
Previous front office coordinator experience.
Outstanding customer service skills, with the ability to empathise and communicate effectively with patients of all ages.
Excellent organisational abilities and attention to detail, enabling you to manage multiple tasks simultaneously.
Strong computer skills, including experience with dental practice management software.
A friendly and positive attitude, even in high-pressure situations, to create a welcoming and supportive environment.
Exceptional teamwork and collaboration skills, as you'll be working closely with both clinical and administrative staff.
Additional Information
Why Choose Halls Head Dental:
A Great Place to Work: We pride ourselves on creating an environment where you can thrive both personally and professionally. Your well-being is at the core of our practice.
Excellent Career Opportunity: This is more than just a job; it's an invitation to embark on a fulfilling career path. We believe in limitless possibilities for our team members.
Supportive Management Team: Our management team is dedicated to providing you with the support and resources you need to succeed in your role. Your growth and success are our top priorities.
Positive Work Culture: We foster a culture of positivity, teamwork, and recognition. Your dedication and contributions are highly valued here, and we celebrate your hard work.
If you're ready to be part of a team that not only values its employees but also truly loves what they do, this is the place for you. Apply Now!
Halls Head Dental is proudly a part of the Abano Healthcare Network.
At Abano Healthcare, we are committed to fostering a diverse and inclusive workplace. We value and respect individuals from all backgrounds and believe that diversity drives innovation and success. Join us as we create a culture of inclusion that celebrates unique perspectives and provides equal opportunities for all.