Dental Receptionist

About the position

We are currently looking for a part-time Dental Receptionist to join our friendly four-chair practice. This position is ideal for someone who is just starting out in their dental career or looking to gain experience in reception, with plenty of opportunity to learn and develop within a supportive environment.

We pride ourselves on creating a warm and welcoming atmosphere, with ongoing training and support provided to help you succeed in the role. Our dentists and team are highly patient-focused and committed to delivering quality care and a positive experience for every patient. We are a modern practice offering a broad range of treatments, from general check-ups through to cosmetic dentistry.

As the first point of contact, you will play an important role in ensuring every patient feels comfortable and well looked after from the moment they arrive. This opportunity would suit someone who enjoys working with people, values being part of a team, and is passionate about delivering excellent customer service.

Key Responsibilities:

• Patient Interaction: Greet patients warmly, check them in and out, and manage appointment scheduling.
• Administrative Support: Handle phone calls, emails, and inquiries, providing information about treatments and addressing patient concerns or complaints.
• Billing and Insurance: Process payments, manage billing inquiries, and assist patients with payment plans and verification.
• Records Management: Maintain patient records accurately, ensuring confidentiality and compliance within regulations.
• Office Organisation: Keep the reception area tidy and organised, ensuring that all necessary materials are stocked and available.
• Team Collaboration: Work closely with dental staff to ensure efficient patient flow and communication between front and back office.

What we can offer you:

• 💰 Competitive hourly rate
• 🧩 Varied role
• 🦷 Opportunity to make a difference
• 🤝 Employee Assistant Program
• 🤑 Unlock exclusive discounts and cashback offers on the Swag App
• 🏅 Certified Great Place to Work two years in a row 2024 & 2025

What do you need to succeed ? 

• Experience as a Dental receptionist - you may have Cert III or IV in Dental Assisting, but most importantly be capable of working closely with a team and a willingness to continue to learn
• A bright, engaging personality, with enthusiasm and commitment
• A team player. You will help us deliver the best patient care whilst working with our talented dentists delivering quality dental solutions and fantastic value
• Experience with EXACT is desirable but not required

Ok, so what's next ? 

If you’re excited about the opportunity to help us grow, we’d love to hear from you. Applications will be reviewed as they come in, so don’t hesitate—click APPLY NOW!