Introduction
About ATSICHS Brisbane
ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way - supporting our people and community in our commitment to create a flourishing future and lasting legacy for them and their families.
ATSICHS Brisbane is committed to promoting the wellbeing, protection and cultural safety of all children and young people. Our recruitment and screening practices reflect our zero-tolerance approach to child abuse and our dedication to creating culturally secure environments where children feel safe, respected, and empowered.
ATSICHS Brisbane is a member of the Institute for Urban Indigenous Health (IUIH).
See more at our website - www.atsichsbrisbane.org.au
Description
About The Role
You can access the full Position Description by visiting our website under "Join Our Team”.
Click here to view position description
As a key member of the ATSICHS Brisbane team, the Administration Officer – Dental Services is responsible for providing high-quality front-desk support and administrative services in a culturally safe and welcoming manner. This role ensures a positive experience for all patients, with a particular focus on creating a culturally appropriate and respectful environment for Aboriginal and Torres Strait Islander community members.
Duties
- Greet patients warmly and respectfully.
- Create a culturally safe environment for Aboriginal and Torres Strait Islander patients.
- Process billing and private health insurance claims.
- Work collaboratively with dentists, prosthetists, dental assistants, and other health professionals.
Culture
Enjoy working in an organisation that makes a difference in the community. Join our friendly and supportive Dental Woolloongabba Clinic team that will help you grow personally and professionally.
Benefits
- Base salary of $64,730 per annum (based on qualifications and experience).
- 12% Super + access to salary packaging (Increases your take home pay).
- Permanent Full-time position.
- Contribute to the bettering of indigenous health.
- Great career development opportunity.
COVID-19 Requirement
Immunisation history showing you have received two doses of a Covid -19 vaccine is encouraged.
Skills And Experiences
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Experience in a customer service, administrative, or reception role, preferably in a healthcare or dental setting.
- Demonstrated understanding of cultural competency and commitment to working respectfully with Aboriginal and Torres Strait Islander communities.
- Strong communication and interpersonal skills, with the ability to engage with people from diverse backgrounds.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and practice management software or willingness to learn.
- Ability to maintain confidentiality and professionalism in a healthcare environment.
- Ability to provide culturally safe and inclusive service to all patients.
- Excellent time management and organisational skills.
- Ability to work effectively as part of a team and independently when required.
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National Police Certificate.
- Evidence of Work Rights.
Preferred
- Certificate III or IV in Dental Assisting, Business Administration, or a related field.
- Previous experience in a dental or medical reception role.
- Knowledge of Medicare and private health insurance claims processing.
- Experience working in an Aboriginal Community Controlled Health Organisation (ACCHO) or similar setting.
- Familiarity with dental patient management software (Exact).
- Experience handling sensitive patient information in compliance with privacy laws and ethical standards.
How to apply
If this sounds like you, please submit your application by following the links on the recruitment page. Applications will be assessed with interviews being conducted as they are received so do not delay in applying.
Only successful applicants will be contacted.
