Dental Assistant Team Leader

• Ongoing, Fulltime opportunity , 80 hours per fortnight with monthly accrued days off! 
• Grade 4 - $ 83,944.93 per annum + Super + Salary packaging  
• 5 weeks annual leave 

About the Organisation 

Oral Health Victoria (OHV) is the leading public oral health service provider in Victoria, delivering high-quality, patient-centred care to the community while supporting the education and training of the future oral health workforce. 

The Royal Dental Hospital of Melbourne is Victoria’s leading oral health teaching institution. With over 130 years serving the community, RDHM stands as a beacon for oral healthcare in Victoria. In partnership with the University of Melbourne, RMIT and La Trobe University, we provide students with their earliest practical training.  

About the Role 

We are seeking an experienced and motivated Team Leader Dental Assistants, Surgery & Oral Medicine. The role provides leadership, coaching and direction to the dental assistants working in Oral Maxillofacial Surgery, Oral Medicine and the Day Surgery Unit at the Royal Dental Hospital of Melbourne.  

The Team Leader provides support to the clinical areas by coordinating DA operational activities. This role will support the provision of high quality care through a culture of respect, safety, transparency, accountability, teamwork and collaboration ensuring the promotion of multi disciplinary teamwork.  

Key Responsibilities 

• Manage the resourcing allocation of the DA team including trainees and casual staff to ensure effective utilisation of resources to meet patient and clinician needs. 
• Review the daily operations of the DA team to ensure RDHM delivers efficient and coordinated patient focused services through the Dental Assistant workforce. 
• Monitor DA team budget including salary, consumables and other non salary budget in collaboration with the Operations Manager, Surgery & Oral Medicine.  
• Participate in strategic and business planning processes and projects related to the RDHM.  
• Meet Occupational Health & Safety guidelines and quality assurance. 
• Develop and track team KPIs including analysing quality and performance trends and provide recommendations and reports for continuous improvement to the Operations Manager, Surgery & Oral Medicine to ensure the team meets activity targets and standard operating procedure wait list requirements.  
• Facilitate and maintain effective communication channels and relationships between Surgery & Oral Medicine and all other departments within OHV.  
• Manage complaints and critical incidents relevant to dental assistants to finality and flag any major themes to the Heads of Units/Department and Operations Manager.  
• For a full list of duties please refer to the position description.  

About You 

Essential 

• Minimum Certificate III in Dental Assisting  
• Broad clinical knowledge as a Dental Assistant or Practice Manager  
• Experience managing a team in a clinical setting  
• Knowledge of patient care processes and techniques   
• Experience in conflict management and resolving of customer and stakeholder complaints.  
• High level knowledge of and experience in managing budgets and financials    
• Knowledge of and experience in rostering/resource management systems  
• Knowledge of MS Office Suite of programs  
• Excellent oral, written and interpersonal communication skills   
• Building and maintaining strong and diverse stakeholder relationships   
• Leading change/process improvement initiatives within a unionised environment   

Desirable 

• Certificate IV in Dental Assisting   
• Qualifications in business management   
• Experience with patient management system e.g. Titanium   

Why work at OHV? 

• It’s the people who make the difference at OHV! Join a friendly and collaborative team in a supportive, dynamic setting and contribute to the training of the next generation of oral health professionals 
• Financial Wellbeing: In addition to your salary, you can take advantage of a generous salary package that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. Salary package up to $9,010 to assist with everyday living more affordable. 
• Mental wellbeing: Carlton boasts several green spaces, including the beautiful Carlton Gardens which provides a relaxing break from the office. Perfect for lunchtime strolls to recharge! 
• Public transport: Carlton is well connected by public transport, including trams and buses, making commuting convenient. The proximity to the CBD also means you can easily access various transport options. 
• Proximity to the city center. Located just north of Melbourne's Central Business District (CBD), Carlton offers easy access to the heart of Melbourne’s economic and cultural activities. This means you can enjoy the benefits of being close to the city without constant hustle and bustle. 
• Culinary scene: Work at Carlton where it is renowned for its decadent food scene and charismatic culture. Whether you’re looking for a quick lunch or a more leisurely meal after work, there are plenty of options nearby. 

To view a copy of the full position description, please click here.  

If you have any questions or require special adjustments, please reach out to the Talent Engagement team at careers@dhsv.org.au. 

We warmly invite you to apply today and take advantage of this great opportunity to join our team! To submit your application, please click ‘Apply’ and follow the prompts. 

We will be actively shortlisting during the advertising period, so please send through your application ASAP. Please note: We reserve the right to withdraw this ad prior to the closing date once a suitable candidate has been identified.  

Applications close: 4th May 2026  

We acknowledge that diversity increases our ability to transform and achieve better health outcomes therefore we encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, all members of the LGBTQI community and people with disability. 

OHV is committed to child safety and wellbeing and has zero tolerance for child abuse and harm. We provide an inclusive and welcoming environment where cultural safety for children is promoted and practiced. 

OHV is a public health service and requires employees to be vaccinated in accordance with Department of Health policies or guidelines and/or public health orders issued by the government.